Bank Forward News

Tuesday September 15 2020

Digital Banking Upgrade Available October 6th!

At Bank Forward, our customers and their financial goals are our top priority. We are excited to share that our new Digital Banking will be available beginning October 6, 2020! These free services include enhanced account security, new technology, and better tools to more conveniently manage your account from virtually anywhere.

Here are some important details about the transition.

You may log in for the first time beginning Tuesday, October 6 at 10:00 a.m.

  • Access our new Digital Banking on the Bank Forward website (www.bankforward.com) by entering your Login ID and Password in “Digital Banking Login” fields on the home page. For the best user experience, ensure your browser is up to date and utilize Chrome, Firefox, Microsoft Edge, or Safari. Click here for more information on updating your browser.
  • The Bank Forward app will be updated and available anytime using your phone or tablet. iOS (Apple) devices will automatically update with the new app. Android users will need to delete the current Bank Forward app, and download the new app from the Google Play Store. Search “Bank Forward” to find and download the updated app.
  • View all of your Bank Forward accounts immediately on any device using your current Login ID and password. Upon logging in, you will be prompted to enter a Secure Access Code (delivered via text, phone call, or email) to verify your identity. You will then be prompted to change your password.

Enjoy the new streamlined experience!

  • You can continue to view account history, including images of checks and deposits, place a stop payment, pay bills, and make mobile check deposits. Access includes new features such as FwdPay P2P, Card Control, and Personal Financial Management Tools.
  • You can set up alerts to monitor for low balances, invalid login attempts, transaction alerts and many other features. Please note, if you currently receive alert notifications through online banking, you will need to re-establish your alerts in the new Digital Banking system.
  • Access your e-statements and notices. For accounts that currently receive paper statements, you may enroll in e-statements to begin receiving them electronically.

For your convenience, Digital Banking educational videos, FAQs, and user guides will be available on our website October 6th. Watch for additional information in the coming weeks. If you run into questions along the way, we’re here for you! Stop by, call your local Bank Forward branch, or contact customer service at 877.689.1783.

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