Bank Forward News

Monday January 25 2021

2020 Bill Brown Award Winners Announced

Bank Forward is pleased to announce that Roxanne Olson, Deb Rud, and Julie Scheving have been named the recipients of the 2020 Bill Brown Award, Bank Forward’s highest honor for outstanding service.

The Bill Brown Award reflects the legacy its namesake Bill Brown left on the Bank Forward organization. Bill spent his entire life a part of Bank Forward and always focused on service; service to his customers, employees, and community. To be nominated for the Bill Brown Award, an employee must deliver a high standard of customer service or service support, go above and beyond the call of duty to take care of the customer and build relationships, and/or do something that demonstrates leadership, teamwork or dedication to their community or the Bank Forward organization.

Roxanne Olson serves as VP/Mortgage Loan Operations Manager in Walker and has been with Bank Forward since 2006. Roxanne’s peers had this to say about her per their nominations: Her wealth of experience, compassion, and professionalism make her an invaluable resource. She consistently exemplifies the Bill Brown spirit. She goes above and beyond the call of duty daily to ensure her teammates and customers are taken care of. Hard Working, Committed, Loyal…these are the words I think of when I hear Roxanne’s name.

Deb Rud serves as AVP/Personal Banking Officer in New Rockford and has been with Bank Forward since 1991. Per nominations received, Deb’s peers had this to say about her: Deb has been a loyal employee of Bank Forward’s for nearly 30 years. Her experience and knowledge in operations is unmatched. Deb has such a wealth of knowledge and experience! Whether you are a customer or another employee, you want her on your team when you need assistance. She is always very friendly and puts the customers first, and demonstrates the Bill Brown Way every day!

Julie Scheving serves as AVP/Personal Banking Supervisor in Grand Forks and has been with Bank Forward since 2012. Julie’s nominators had this to say about her: Julie goes above and beyond to help her co-workers. She’s thoughtful and considerate of her co-workers. Going out of her way to make sure everyone is taken care of. Any time I call for help, she gives me her full attention. I KNOW she works very hard to keep our customers safe from fraud. She is so helpful! She is really sweet and very deserving of the Bill Brown Award!

“We are grateful to have Roxanne, Deb, and Julie a part of our Forward family,” Bank Forward’s President Tom Watson says. “Each exemplifies the Bill Brown way and is an example of excellence in character and service for all of us at Bank Forward to follow.”

Congratulations, Roxanne, Deb, and Julie, on this much-deserved award, and thank you for all you do for your customers, coworkers, and community.

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