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Make the Switch

We understand that you have financial goals. They’re based on something important: the life you want to live. We’ll help you craft a plan that meets your financial needs, now and in the future. From fundamentals like checking, savings and lending to things you might not expect from a community bank, like a full range of insurance, investment and tax solutions, we offer exactly what you need to simplify the financial side of your life, so you can live the life you want.

Ready to simplify the financial side of your life? Use our easy kit to make the switch today!

Lost or Stolen Debit Card / Credit Card


Debit Card

If your debit card is lost or stolen IMMEDIATELY report your lost or stolen* card by contacting your local Bank Forward branch during normal business hours or by calling 1.800.472.3272 after hours.

*If stolen, notify the police department as well.

 

Credit Card

For questions about your account, to report a Lost or Stolen Card or to Dispute a Credit Charge, contact Elan Financial Services 24-Hour Cardmember Service:

Consumer Credit Cards: 1.800.558.3424
Business Credit Cards: 1.866.552.8855
To monitor activity on your account, click My Account Access

If your credit card is lost or stolen IMMEDIATELY report your lost or stolen* card by calling the appropriate Cardmember Service number listed above.

*If stolen, notify the police department as well.

Recent News

Samantha Bollingberg promoted to Personal Banking Supervisor in Carrington
Please join us in congratulating Samantha Bollingberg on her promotion to her new role as Personal Banking Supervisor. Bollingberg started with Bank Forward in 2014 in Carrington as a Personal Banker and will transition into her new o...
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Latest Blog

7 Tips to Help Older Adults Choose the Right Caregiver

According to the National Council on Aging, almost 90 percent of the financial abuse committed against older Americans are at the hands of someone they know and trust.

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