Lost or Stolen Cards

Debit Card

If your debit card is lost or stolen IMMEDIATELY report your lost or stolen* card by contacting your local Bank Forward branch during normal business hours or by calling 1-800-472-3272 after hours.

*If stolen, notify the police department as well.

Credit Card

For questions about your account, to report a Lost or Stolen Card or to Dispute a Credit Charge, contact Elan Financial Services 24-Hour Cardmember Service:

Consumer Credit Cards: 1-800-558-3424

Business Credit Cards: 1-866-552-8855

To monitor activity on your account, click My Account Access

If your credit card is lost or stolen IMMEDIATELY report your lost or stolen* card by calling the appropriate Cardmember Service number listed above.

*If stolen, notify the police department as well.