Our agents are happy to assist you with any questions you have about your coverages or to help you through the claims process with caring, efficient service. Call them today to get started. It’s one of the many benefits of working with an independent insurance agency.

In the event of a claim, promptly report the claim to your insurance agent or insurance carrier. Your insurance carrier may offer after hours and weekend reporting services. See our contact an agent directory to find an agent or our location directory .

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Request a Certificate

Your certificate will be mailed to the address on your policy. For faster service during regular business hours or to request a certificate by email or fax to you or the certificate holder, please contact an available agent by calling 1-800-450-3115.

General Guidelines for Auto, Property and Workers’ Compensation Claims

Auto Accident

  • If anyone is injured, immediately render any possible first aid assistance and call emergency services.
  • Report the accident to the nearest police station and file any necessary reports.
  • Cooperate fully with the police, but do not make any admissions about your liability. Do not sign any statements for anyone other than an authorized representative of your insurance company.
  • Exchange names, addresses and insurance information with the driver of the other vehicle. Take photos of the damage if you can.
  • Record the following information
  1. Date, time and place of accident
  2. Name and address of owner of the other vehicle, if different from the driver
  3. Driver’s social security number and driver license number
  4. Names and addresses of passengers and witnesses
  5. License number of the other vehicle and the witnesses’ vehicles
  • Promptly report the claim.

NOTE: If you plan to travel by car in Canada or Mexico, check with your agent for insurance requirements.

Property Claim

  • If anyone is injured, immediately render any possible first aid assistance and call emergency services.
  • Take appropriate steps to avoid further damage to the property.
  • Promptly report the claim.

Workers Compensation Claim

  • Promptly report the claim.
  • Make sure to file OSHA reports within eight hours if the claim involves a fatality occurring at work or hospitalization of three or more employees.