Lately, numerous individuals in our region have reported receiving telephone calls in which a recording, supposedly from an area bank, states that there was an issue with that person's debit card and instructs them to “Press 1 to continue.”
Neither the customers, nor the employees “pressed 1” to take the call any further and no one that was contacted had an account with bank named in the recording. The bank is aware of the phishing scam and has confirmed some clients and non-clients have been the target of "Vishing."
“Vishing” employs text messages, voicemail, phone recordings, and email to persuade customers to dial a telephone or respond to a telephone call and provide confidential personal or financial information including bank account, credit and debit card numbers, and ATM PINs. The bank is currently working to shut down the vishing attack and to determine the extent to which its clients may have been affected.
Here are a few tips to help keep your account information safe:
For more information on avoiding fraud, check out our Fraud Prevention Tips.