By Tom Watson
In September, NDBA will present Myrna Eisenzimmer an award for 40 years of service in banking. Myrna’s professional journey began at age 18 when a bank in Fargo gave Myrna her first banking job after a year of business college. For the next ten years, she honed her teller skills at banks in Grand Forks, Fargo, and Jamestown, Seattle, Bismarck and Devils Lake.
Her job satisfaction came from the many customer relationships that she garnered along the way. A smile, a kind greeting, and a swift transaction made her a customer favorite. She began working as a loan processor at the First State Bank of New Rockford (now Bank Forward) in 1983. In 1993, she became a loan officer and in 1998, she became the New Rockford market president where she remains today. In 2013, Myrna won the Bill Brown Annual Award for outstanding leadership and customer service.
Myrna noted that "I never planned to go into banking, but with banking experience on my resume, it was always easy to get a job no matter where I moved." Some of her memorable experiences..."While working in Seattle, I was robbed by a gun-toting heroin addict. I immediately moved to the drive up window and shortly thereafter, the robber was apprehended and sent to the state pen in Walla Walla. The robber later wrote me a letter with a beautiful rose drawn on it and that was the last I heard from him."
Here’s another: "In the mid-1980s, my most vivid memories are of farmland values dropping in half almost overnight....very tough time for farmers and their bankers. My most enjoyable time in banking was in 2012 when farmers saw unprecedented prices and yields on all crops and livestock...the best of times for farmers and their bankers!"
When Myrna was asked about giving advice to anyone going into banking, she said "Focus on the customer and their needs, teamwork is the key, and greet the customer with a friendly smile." That’s a formula that has put Myrna on the top for 40 years!
Congratulations, Myrna! Thank you for your service!