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Customer Service

Customer Service for Persons Who Have Hearing or Speech Disabilities

In accordance with The Americans with Disabilities Act (ADA) and applicable state and local laws, Bank Forward, Insure Forward and/or Tax Forward accept third party Telecommunications Relay Service (“TRS” or “relay”) calls toll-free at 800-450-3115 and will use relay services to call you.

Consumer Feedback and Concerns

We always strive to make your experience better and welcome your feedback and concerns. Please contact us using one of the methods below.

Email us at Contact Us
Please note that any message sent using this feature is transmitted via normal email, and is not encrypted. Please do not include any confidential information, such as account numbers or details, social security numbers or any other information you want kept confidential.

Toll Free
TF 877-689-1783
TF 800-450-3115

Bank Forward Administration Office
PO Box 770
Fargo ND 58106

Your Local Branch or Office
Stop into your local Bank Forward branch or office to discuss questions or concens with a Bank Forward employee.