To ensure the confidentiality of private information that Bank Forward, Insure Forward or Tax Forward sends you via email and comply with financial regulations, we have implemented an email encryption service through Zix Corporation, the leader in email encryption services.
The protection of confidential communication is important to us and we want to ensure your information stays private. Examples of messages that will be encrypted are those that contain personal financial information, social security numbers or HIPAA requirements.
ZixCorp's easy-to-use email protection makes it seamless for you to receive, read and reply to all encrypted email communication we send you. If you are a ZixCorp customer, you do not need to do anything. Email is securely sent between our organizations and delivered directly to your Inbox. If you are not currently a ZixCorp customer, you receive confidential email through the Secure Message Center.
Receiving Encrypted Email
When we send you an encrypted message, you receive a notification email with instructions on how to open the message. The notification message arrives in your email Inbox. You select Open Message in the notification to go to the Secure Message Center and view your email.
Sending Encrypted Email
You can send an encrypted email to recipients at our organization from the Compose tab within the Secure Message Center. When you select the Compose tab, you are taken to a page where you can compose your message.
Frequently Asked Questions
What Internet browsers are recommended?
Most Internet browsers will work, including Microsoft® Internet Explorer®, Mozilla® Firefox® and Apple® Safari™.
What mobile devices can be used?
Most major mobile devices can be used, including Apple® iPhone® and iPad®, BlackBerry® devices and Android® devices.
How long do I have to read my message?
Messages you receive expire 14 days from when you are sent the message.
For additional help reading your message, access the online help within the Secure Message Center.