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Lost or Stolen Debit Card / Credit Card


Debit Card

If your debit card is lost or stolen IMMEDIATELY report your lost or stolen* card by contacting your local Bank Forward branch during normal business hours or by calling 1.800.472.3272 after hours.

*If stolen, notify the police department as well.

 

Credit Card

For questions about your account, to report a Lost or Stolen Card or to Dispute a Credit Charge, contact Elan Financial Services 24-Hour Cardmember Service:

Consumer Credit Cards: 1.800.558.3424
Business Credit Cards: 1.866.552.8855
To monitor activity on your account, click My Account Access

If your credit card is lost or stolen IMMEDIATELY report your lost or stolen* card by calling the appropriate Cardmember Service number listed above.

*If stolen, notify the police department as well.

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